Shipping policy

Last updated: October 6, 2026

Free standard shipping

Standard shipping is free on every Pet Hair Gone order, with no minimum spend. Any optional faster shipping methods we offer are shown, with their price, at checkout.

Where we ship

The destinations we currently ship to are shown at checkout when you enter your shipping address.

Processing and delivery

Orders are processed and dispatched as quickly as possible. Delivery times vary depending on your location and the carrier, so we don't promise a specific delivery date.

Tracking

When your order ships, we'll send you a shipping confirmation email. Tracking information will be provided when it is available for your shipment.

Shipping address

Please check that your shipping address is complete and correct at checkout. If you notice a mistake, contact us as soon as possible through our Contact page and we'll do our best to help before your order ships.

Damaged, lost or missing orders

If your order arrives damaged, or if something seems wrong with your delivery, please contact us through our Contact page. Items that arrive damaged or not as described are covered by our 30-day money-back guarantee.

Questions

For any questions about shipping, please contact us through our Contact page.