Shipping and delivery
Free standard shipping within Australia on orders of $99 or more – including every Pet Hair Vacuum. We also ship to New Zealand, the United States, the United Kingdom, Canada, Europe and selected countries worldwide.
Rates (AUD)
| Destination | Orders under $99 | Orders $99+ | Estimated delivery |
|---|---|---|---|
| Australia – Standard | $9.95 | Free | 3–10 business days |
| Australia – Express | $19.95 | $19.95 | 2–5 business days |
| New Zealand | $14.95 | $19.95 | 6–15 business days |
| United States, United Kingdom, Canada | $19.95 | $34.95 | 7–20 business days |
| Europe | $24.95 | $39.95 | 8–20 business days |
| Other countries we ship to | $29.95 | $49.95 | 10–25 business days |
Delivery times are estimates from dispatch and can vary with carriers, customs and public holidays. Prices are shown in your local currency at checkout where available.
Processing and tracking
Orders are processed within 1–3 business days. Once your order ships you'll get an email with tracking details.
Duties and taxes
Orders to Australia include GST. For international orders, any import duties or taxes charged by your country are the buyer's responsibility unless they're shown and collected at checkout.
Damaged or not as described?
If your order arrives damaged or isn't as described, contact us within 30 days of delivery and we'll make it right under our 30-day money-back guarantee.